Cancellation & Refund Policy

Return Policy

You have 3 calendar days to return an item from the date you received it.We only accept return in case of damage or different (Not as mentioned in descrition/Details). To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Any purchase that follows our size chart /Description / Details mentioned is not allowed to return.

 

Refund Policy

Once we receive the item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, A coupon of the calcuated after (After deduction) will be provided to you for further purchase. Only in exceptional case (Allowed by our team), we will initiate a refund to your credit card / Paytm (or original method of payment) etc.. You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping costs are not refundable.

 

Cancellation:

You can raise a cancellation request by Email (support@mykanha.com) or on Whatsapp (8979975712) with in 12 hour after placing order. Once shipped order cannot be cancelled.

 

 

*Shipping charges are not refundable in both the cases. In case of "Free shipping" Order, Return shipping charges  will be deducted according to below given calculation:

Order value less then 699  Rs 50 Will be deducted
Greater than 699  Rs 100 Will be deducted
Greater than 1999  Rs 150 Will be deduected

*Additional : 80 Rs in case of COD.

 

*We are not taking returns due to COVID. Safety is our first priority.

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